General terms and conditions

General terms and conditions

  1. Delivery period

We ask for your understanding that all our products are produced just in time.

Each individual piece will be manufactured by hand according your instructions, from the cutting of your individual buck to the painting, the fastening of the fixtures and the upholstery.

Therefore, the delivery periods indicated in the respective items are merely meant as a general indication.

Naturally, we try to process all orders as swiftly as possible. However, every now and again orders might pile up, which might lead to a substantial delay in our delivery periods.

We don’t have any goods in stock, which means that all orders are being manufactured directly for the respective customer.

This is the only way for us to offer you as our customer the flexibility of including your own ideas in each of our products and to configure them entirely according to your preferences.

So if you are unsure if the item you ordered will be delivered to you within the indicated delivery period, just contact us.

We will then inform you on the time frame.

  1. Payment

Die-Bock-Manufaktur will only deliver on advance payment.

For each order the full purchasing price is to be paid.

The order will only be dispatched once the complete requested/indicated amount in Euros has reached us.

All costs of the payment transaction are to be borne by Purchaser.

 

2.1 Payment with Klarna

 

2.1.1 Payment by financing

In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the payment option of paying by instalments.

Please note that this option (Klarna Ratenkauf) is only available for consumers and that the respective payment needs to be carried out to Klarna.

 

2.1.2 Klarna Ratenkauf

The financing service by Klarna allows you to pay your order flexibly by monthly instalments of at least 1/24 of the total amount (but no less than €6.95) or under the conditions otherwise indicated in the cashier (purchase value of no more than €1500 including shipping).

You can find more information on Klarna Ratenkauf including the General Terms and Conditions and the Standard European Customer Credit Information here.

 

2.1.3 Data protection notification

Klarna will review and assess your data and, in case of a justified interest and occasion, exchange such data with other companies and credit agencies.

Your personal information will be treated in accordance with the data protection provisions and in accordance with Klarna’s data protection policy.

  1. Shipping costs

Shipping will be carried out on a European pallet by a forwarding company.

Naturally, you may also pick up your piece with us after having made an appointment.

 

  1. Non-acceptance

In the event of Customer not accepting the commodity at delivery, we may demand compensation in lieu of the fulfilment of the purchasing contract.

Since all of our bucks are exclusively custom-made items, resp. pieces manufactured according to customer specifications, we may demand compensation of up to 50% of the purchasing price in the event of an unjustified non-acceptance.

Customer will bear the full amount of any accrued costs.

Customer is reserved the right to prove that we sustained a less significant loss.

 

  1. Warranty

We guarantee that the purchased commodity is free from any material or fabrication defects at dispatch. Minor deviations in colour, shape, measurements and execution as well as technical alterations insofar as they serve the purpose of improving the product, must be tolerated by Customer.

All deliveries are to be checked for their correctness at acceptance.

Short or false deliveries as well as obvious errors are to be notified by the recipient in writing within 7 calendar days after accepting the shipment.

Complaints that reach us after this date will not be considered.

The warranty does not extend to normal wear and tear.

The warranty expires once Customer modifies the delivered commodity.

Replacements or subsequent improvements can only carried out if Customer has sent the goods to be faulted back to us including the original invoice in a package that is sufficiently franked.

We will not accept any non-prepaid or payment-on-delivery shipments. Such shipments will be returned to the sender.

 

  1. Notes on hazards

Inappropriate usage may lead to severe damages to health, injuries or death.

Please pay close attention to cleanliness and hygiene.

Please check the flawless functionality of the buck prior to each usage.

Please do not use the buck if  you notice any defects or damage.

Copyright by Die Bock Manufaktur:

 

Any content, photos, texts and graphics are protected by copyright.

 

They may not be partially or entirely copied, altered, reproduced or published without prior written approval.

 

The bucks manufactured by us, including any accessories, are exclusively produced and sold by us.

 

It is prohibited to reproduce, sell or copy them without our approval.

 

We will take legal steps against any corresponding violation, copy etc.

 

Disclaimer

Liability for content

Pursuant to Section 7 (1) TMG (German Teleservices Act) we as service providers are responsible for our own content on these sites in accordance with the general laws. However, pursuant to Sections 8 to 10 TMG we as service providers are not obliged to monitor any transferred or saved foreign information or to search for circumstances which indicate an illicit activity.

Obligations pursuant to the general laws to remove or to disable the usage of information remain unaffected by this. However, liability in this context is only possible from the moment of knowledge of a precise rights violation. We will immediately delete such content once we learn of any such rights violation.

Liability for links

Our offer includes links to external websites of third parties the content of which we cannot influence. For this reason, we cannot assume any liability for such foreign content. The responsibility for the content of such linked sites always lies with the respective provider or operator of these linked sites. The linked sites were checked for any possible rights violations at the time of linking them. At this time, no illegal content could be detected. However, a permanent content supervision of the linked sites without any precise indication of a rights violation is unreasonable. We will immediately remove such links once we learn of any rights violation.

Copyright

The content and works on the sites created by the site operator are subject to German copyright law. Any reproduction, alteration, distribution and any kind of usage outside of the limits of the copyright law requires the written approval by the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial usage. Insofar as the content on this site was not created by the operator, third-party-copyright is adhered to. Third-party-content is labelled as such. Should you still notice a copyright infringement, we ask for a corresponding notification. We will immediately delete such content once we learn of any rights violation.

 

Data protection policy

Data protection

Generally, the usage of our website is possible without disclosing any personal data. Insofar as personal data (such as name, address, or email addresses) are collected on our sites, this will always be conducted on a voluntary basis where possible. These data will not be passed on to any third parties without your express consent. Please note that there may be security gaps in online data transfer (e.g. in communication via email). A complete protection of the data from access by third parties is not possible. We hereby expressly object to third parties using contact data published within the scope of editorial requirements for the purpose of sending advertising and information material that was not expressly requested. The operators of these sites expressly reserve the right to take legal action in case of a non-requested sending of advertising information, e.g. by spam email.

Klarna data protection notification

If you opt for Klarna payment services, we ask you to allow us to transfer the data necessary for processing the payment and the identity and credit check to Klarna. In Germany, the credit agencies listed in Klarna’s data protection policy may be used for the identity and credit check. You may revoke your consent to this usage of personal data towards Klarna at any time.

Data protection policy for the usage of Facebook plug-ins (Like button)

Plug-ins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated into our sites. You can recognise the Facebook plug-ins on our site by the Facebook logo or the “Like button”. You can find an overview of the Facebook plug-ins here: http://developers.facebook.com/docs/plugins/.

When you visit our sites, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook is thus informed that you visited our site with your IP address.

If you click on the Facebook Like button while being locked into your Facebook account, you can link the content of our sites to your Facebook profile. This allows Facebook to allocate the visit of our sites to your user account. Please note that we as the provider of the sites don’t receive any information on the content of the transferred data and on the data usage by Facebook. You can find further information on this in Facebook’s data protection policy at http://de-de.facebook.com/policy.php. If you do not wish Facebook to be able to allocate the visit on our sites to your Facebook user account, please log out of your Facebook user account.

 

Data protection policy for usage of Google Analytics

 

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses what is known as “cookies”, i.e. text files that are saved on your computer and allow an analysis of your usage of the website. Usually, the information on your website usage created by the cookie is transferred to a server of Google in the USA and saved there. However, if the IP anonymisation is activated on this website, your IP address is shortened by Google within member states of the European Union or in other contract states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a server of Google in the USA and shortened there. Upon commission by the operator of this website, Google will use this information to evaluate your usage of the website, to compile reports on the website activities and to provide further services in connection to the website usage and the internet usage towards the operator. The IP address transferred from your browser by Google Analytics will not be connected to other data of Google. You can disable the saving of cookies by setting your browser software accordingly; however, please note that in this case you may not be able to use the complete functionality of this website. You can also prevent Google from collecting the data created by the cookie and referring to your usage of the website (incl. your IP address) by downloading and installing the browser plugin provided at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

 

Data protection policy for the usage of Google AdSense

 

This website uses Google AdSense, a service to include advertisements of Google Inc. (“Google”). Google AdSense uses what is known as “cookies”, i.e. text files that are saved on your computer and that allow for an analysis of the usage of the website. Google AdSense also uses what is known as web beacons (invisible graphics). By means of these web beacons information such as the visitor traffic on these sites can be evaluated. The information on the usage of this website (including your IP address) created by cookies and web beacons and the delivery of advertising formats will be transferred to a server of Google in the USA and saved there. Google may pass on this information to contract partners of Google. However, Google will not connect your IP address to other data saved about you. You can prevent the installation of cookies by setting your browser software accordingly. Please note, however, that in this case you might not be able to use the complete functionality of this website. By using this website you express your consent to Google processing the data collected about you in the way indicated above and for the aforementioned purpose.

 

Data protection policy for usage of Google +1

 

Collection and transfer of information:

The Google +1 icon allows you to publish information worldwide. You and other users will receive personalised content by Google and our partners via the Google +1 icon. Google will save the information that you clicked +1 for a specific piece of content as well as the information on the site that you visited when clicking on the +1 button. Your +1 clicks can be published together with your profile name and your photo as notifications in Google services, for example in search engine results, on your Google profile or on other websites and advertisements on the Internet.

Google collects information on your +1 activities in order to improve the Google services for you and for others. To use the Google +1 icon, you need a globally visible and public Google profile which must contain at least the name selected for the profile. This name will be used in all Google services.  In some cases, this name might even replace a name that you had been using for sharing content via your Google account. The identity of your Google profile can be shown to users that know your email address or that dispose of other identifying information about you.

 

Usage of the collected information:

Aside from the usage purposes described above, the information you provide will be used pursuant to the applicable Google data protection provisions. Google will publish potentially compiled statistics on the users’ +1 activities resp. pass these on to users and partners such as publishers, advertisers or connected websites.

 

Data protection policy for the usage of Twitter

Features of the Twitter service are included in our sites. These features are offered by Twitter, Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the feature “re-tweet”, the websites you visited are connected to your twitter account and notified to other users. During this process data are also transferred to Twitter. Please note that we as the provider of the sides don’t receive any information on the content of the transferred data or on their usage by Twitter. You can find further information on this in Twitter’s data protection policy at http://twitter.com/privacy.  You can change your data protection settings on Twitter in your account settings at http://twitter.cm/account/settings.